Take bookings
Set the services people can book, the weekly hours you offer them, and how a booking, a hold and a deposit work.
You're good with people, and the back-and-forth of "does Tuesday work?" shouldn't eat your week. Booking lets people pick a service and a time that's already open, and it puts the booking on your calendar.
Set it up
- Open your Space and go to Manage, then Offerings & Money.
- Open Booking.
- Under Services, name what people can book and how long each one runs. A 30 minute intro call and a 60 minute session are two services.
- Set your weekly hours. These are the windows people can book inside.
- Under Scheduling rules, add buffers between sessions, a minimum notice, how far ahead people can book, and any days off or one-off hours.
People pick a service first, then a time. Upcoming bookings show at the bottom of the same page.
What people see
A person picks a time and confirms. If they aren't signed in, we email them a link to confirm, and the slot is held for 30 minutes while they do. If they don't confirm, the slot opens back up on its own. Once a booking stands, you and your guest get a confirmation with a calendar file, plus a reminder, and the guest lands in your Space's contacts so you can welcome them back by name.
Deposits
A service can take a deposit at booking. The slot is held while the deposit goes through, and it's confirmed when the payment lands. If the payment doesn't land, the hold is released.
A deposit needs three things, the same three as every money path:
- Your Space is on a plan that sells, which starts at Business.
- The Space owner has connected a payout account. See Get paid.
- The service has its own price set up.
Until all three are true, that service can't be booked online. The booking page tells the guest to send you a message instead. A free service books the whole time, on any plan.
Common questions
Do I need a paid plan?
Not to take free bookings. Deposits open at Business. See Plans and pricing.
Can I take a day off?
Yes. Add it under Scheduling rules as a day off and nobody can book it.
Where do my bookings show up?
Under Upcoming bookings on the Booking page, and on your Space calendar. To pull your calendar into Google or Apple Calendar, see Subscribe to a Space calendar.
Still stuck? Write to us. A real person reads every message.